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Q:Is there a way to keep the truffles from melting upon delivery?
A:Christina, Our Harry & David Pick Your Occasion Truffle Gift Box is shipped in an insulated styrofoam container with gel ice packs to help ensure they arrive in perfect condition. We have the strongest guarantee in the business, and if for any reason there is a problem with any of our products when they arrive, we will make it right.
Q:is it ok to ship to hot climate (florida)?
A:Byron, to ensure our Harry and David Pick Your Occasion Truffle gift Box arrive in perfect condition in the summer months, they are shipped in an insulated styrofoam container with gel ice packs. As always, we stand by our products 100%, and if there is any issue with them whatsoever, we will make it right.
Q:can the message be Happy New Year?
A:Kathy, our Harry & David Pick Your Occasion Truffle Gift Box currently has our Congratulations, Happy Birthday, Thinking of You, and Thank You placards available. You could certainly add a Happy New Years Personalized Greeting Card for an additional $3.95 to make it a special New Years gift!