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  1. Harry & David | Shipping and Processing

Customer Service Center

For assistance: Call: 1-877-322-1200 or Email: service@harryanddavid.com


Shipping Information

Standard Shipping charges are intended to cover the costs incurred to process, prepare, and transport your order and related customer service. Standard rates are based on the non-sale price, as detailed in the charts below.

Please Note: Shipping & Processing is calculated using the regular price of merchandise before tax is applied.

Peak Season Surcharge: We are experiencing increased operating and delivery costs, including additional third-party carrier costs and charges, and other increased costs associated with processing, preparing and transporting customer orders during the peak holiday season. As a result, in order to help maintain a high level of customer service and timely delivery during this difficult time, on most orders a surcharge of $2.99 will be added to the shipping and processing charges for each item delivered from November 23 through December 24, 2022. The total surcharge amount (including for orders containing multiple items delivered during the above timeframe) will be shown under “Shipping” on the “Order Summary” page prior to payment.

Holiday Order Cut-Off Dates

For Arrival ByStandard Shipping* (4-7 BUS. DAYS)3 Day Express** (3 BUS. DAYS)2 Express** (2 BUS. DAYS)Overnight (1 BUS. DAY)**Overnight Saturday Arrival**
Hanukkah EveWednesday, December 7Tuesday, December 13Wednesday, December 14Thursday, December 15Friday, December 16
ChristmasSunday, December 18Tuesday, December 20Wednesday, December 21Thursday, December 22Friday, December 23
New Year's DaySunday, December 25Tuesday, December 27Wednesday, December 28Thursday, December 29Friday, December 30
Standard Shipping and Processing Rates (4-7 business days)
Order Subtotal per Shipping Address to a Named Recipient*Add
$0.01 - $15.00$7.99
$15.01 - $25.00$8.99
$25.01 - $35.00$13.99
$35.01 - $45.00$14.99
$45.01 - $60.00$16.99
$60.01 - $75.00$18.99
$75.01 - $100.00$20.99
$100.01 - $125.00$22.99
$125.01 - $150.00$24.99
$150.01 and over17% of order subtotal
P.O. Box surcharge$5.99
Club Shipping and Processing Rates
ClubAdd
Cheryl's Cookie ClubsShipping Included
*Great Foods Gourmet Clubs
*Signature Light Clubs
*Canada Light Clubs
*Moose Munch® Clubs
*Mother's Day Clubs
*Father's Day Clubs
*Quarterly Gift Club
*Vegetable Clubs
*Premium English Muffin Club
$6.99 per shipment
*Signature Classic Clubs
*Canada Classic Clubs
*Medley Clubs
*Presidential Clubs
*Organic Clubs
*Favorites Clubs
*Citrus Clubs
*Fruit and Cheese Clubs
*Chocolate Clubs
*Dessert Clubs
*Plant and Bulb Clubs
*The Favorite Pear Clubs
*Breakfast Clubs
*Bakery Favorites Club
$7.99 per shipment
†Fruit Wine and Cheese Clubs
†Wine Clubs
†Wine and Cheese Clubs
*Dipped Fruit Clubs
*Stockyards Clubs
*Steakhouse Clubs
$9.99 per shipment
Wine add-ons$5.99 per bottle

*Free Shipping with Passport
†$5.00 Flat Rate Shipping with Passport

Express Shipping And Processing Rates
EXPRESS METHODCHARGE PER ITEM
3-Day Express (3 business days) Orders must be placed by 1 p.m. ET*$9.99 per item + Standard Rate
2-Day Express (2 business days) Orders must be placed by 1 p.m. ET*$11.99 per item + Standard Rate
Overnight Express Orders must be placed by 1 p.m. ET*$19.99 per item + Standard Rate
Priority Overnight (where available) Orders must be placed by 1 p.m. ET* Saturday arrival to some locations$24.99 per item + Standard Rate

*Orders placed after 1 p.m. ET will ship next business day. Orders for highly perishable items placed after 1 p.m. ET on Wednesday will ship the following Monday to avoid weekend transit.

APO/FPO and US Territories
EXPRESS METHODCHARGE PER ITEM
APO/FPO (12 days)No additional charges
US Territories (7 business days)$9.99 per item + Standard Rate
Perishable Gifts

Some perishable gifts incur an additional charge to guarantee perfect arrival. This might include specially insulated shippers and ice-gel packs for chocolates or cheesecakes to keep them cool and delicious, and Express Shipping for cut flower bouquets so they arrive fresh and beautiful.

Gift Cards

Can’t decide on the perfect gift? Sending an eGift Card is easy!. Click to shop our selection of designs. (If you wish to send a physical gift card to arrive in the mail within 7-10 business days, you must order via phone at 1-800-547-3033. Physical gift cards are not available for purchase online).

Alaska & Hawaii Deliveries

for shipping to these destinations, please add an additional $9.99 per item plus Standard Shipping Charge.

International Shipping

International shipping is limited to Canada, Germany, United Kingdom, England, Wales, Great Britain, Scotland and APO/FPO addresses. Gifts to Canada will incur an additional surcharge of $17.99 per item, plus standard delivery charges. Gifts to the other countries listed above will incur an additional surcharge of $29.99 per item, plus standard delivery charges. There is no additional surcharge for deliveries to APO/FPO addresses.

P.O. Box Deliveries

Shipping to a P.O. Box will incur a surcharge of $5.99.

Monthly fruit gifts

Items that have this indicator Pear Indicator Image are harvested during the month the fruit reaches its peak quality. Because the harvest can vary, we cannot honor requests for specific arrival dates.

Floral gifts

We automatically deliver many of our plant gifts via 2-3 Day Express; see product pages for details.

Cut Flower Bouquets

To ensure perfect arrival, fresh cut bouquets are delivered via Express Shipping and incur an $9.99 shipping surcharge. Gifts with fresh flowers cannot be delivered to PO Box addresses.

How We Ship

Our gifts are trucked under controlled temperatures to a major city near their destination where they are released to delivery services for final delivery. We use only the most effective delivery services available to guarantee that your order arrives on time. We recommend shipping to a street address, not a P.O. Box.

Our custom containers make sure your gift baskets, gift towers and plant gifts arrive just as fresh, perfect and delicious as you see them online. If you've ever received gift baskets from other gift companies, you'll appreciate the difference right away.

Delivery Guarantee

While we make every effort to ensure the accuracy of all information, we reserve the right to make corrections if an error does occur. Please check all addresses carefully. Postal and delivery services will not forward. We guarantee delivery only to the addresses we are given

Additional Shipping & Processing Information

All shipping and processing charges are based on the regular price of merchandise shipped to a named recipient at a single address.

To ensure your gift arrives in perfect condition, we recommend shipping to a street address, not a P.O. Box. Wine shipments cannot be delivered to a P.O. Box.

Incorrect addresses may delay shipment. Your order may be subject to additional charges for address correction or forwarding by postal or shipping services.

We reserve the right to correct error(s) in printed or electronic publications.

If rising costs affect shipping charges, a surcharge may be included and will be reflected in your order total.

All shipments FOB Harry & David. Note: Terms for wine shipments may vary. See “Items with Wine” for details.

Celebrations Passport Shipping
  • Free standard shipping
  • Free 2-day or 3-day shipping
  • Standard overnight for $9.99 (instead of $19.99)
  • Priority Overnight (Saturday delivery) for $12.99 (instead of $24.99)
  • No $5.99 surcharge for PO Boxes
  • No $9.99 surcharge for Alaska or Hawaii addresses
  • Gifts containing wine $5.00 per shipment
Prices are subject to change without notice.

*Standard shipping and processing charges are based on the regular price of merchandise shipped to a named recipient at a single address, and are intended to cover the costs incurred to process, prepare, and transport your order and to cover related customer service. Standard shipping and processing delivers within 4-7 business days to most ZIP codes unless a future delivery date has been requested.

**Expedited shipping methods deliver within the specified time frame to most ZIP codes with same-day shipping if ordered by 1 PM ET.

  1. Harry & David | Shipping and Processing

Customer Service