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Customer Service Center

For assistance:     Call: 1-877-322-1200           Email: service@harryanddavid.com


Our Guarantee

You and those who receive your gifts must be delighted, or we'll make it right with either an appropriate replacement or refund. Always.


Have questions, or need to change your order?
Order Status

View your order status with our online order tracking page.

Please note: if your order has already been shipped or delivered, we cannot make any changes or cancellation.

Need to update your order?

You may be able to modify the recipient address, gift message, and delivery date. Orders that can be modified will show blue links in the editable sections.

Frequently Asked Questions by Category
General

Once you have finished shopping and have clicked the “Checkout” button, you will be able to add or edit addresses for each recipient, add an optional gift card or message, and select different delivery dates for each recipient.

Alternatively, you can add a single gift to the cart and then use the “Add Another Recipient” button which is located under the product image throughout checkout. Each click of the “Add Another Recipient” button adds the same gift for a different recipient. Click the button once for each new recipient, then you can update the address, gift message, and delivery date. NOTE: The “Add Another Recipient” button will duplicate the quantity as well, so you may want to update the quantity to 1 and then duplicate it. If you would like to change the quantity for a gift, click on the “Edit Shopping Cart” text link at the top of the page and change the quantity in your cart.

There are many ways to order with us—just choose the way that works best for you.

  1. Shop the Harry & David, Wolferman’s Bakery, or Stock Yards websites to see our full assortment and find the perfect gifts.
  2. Browse one of our digital catalogs (Harry & David,Wolferman’s Bakery, or Stock Yards) and click on a gift that interests you. The gift webpage will then load and you will be able to add that gift to your cart.
  3. Flip through one of our amazing print catalogs. Once you’ve found the perfect gift, you can use your web browser to go to HarryandDavid.com, Wolfermans.com, or Stockyards.com to order.
  4. You can also call customer service at 1-877-322-1200 to speak to one of our wonderful customer service representatives who will help you place an order.
  5. Enter and submit your order into our Excel Order Form here.
  6. You can also use our order form to order by mail. Send it to:
  • Harry & David P.O. Box 712 Medford, OR 97501-0712 Click here to download a printable version of our order form. Fax orders can be placed at 1-800-648-6640. TTD 1-800-348-3222

You and those who receive your gifts must be delighted, or we'll make it right with either an appropriate replacement or refund. Please contact us at: 1-877-322-1200.

Quantities are limited and orders are subject to availability. If, after taking your order, an item becomes unavailable, we may substitute an item of equal or greater value. If you have any questions please call: 1-877-322-1200.

Holiday Order Cut-Off Dates

For Arrival ByStandard Shipping* (4-7 Bus. Days)3 Day Express** (3 Bus, Days)2 Day Express** (2 Bus. Days)Overnight Express Shipping**Overnight Saturday Arrival**
Valentine's Day, Sunday, February 14Monday, February 8Tuesday, February 9Wednesday, February 10Thursday, February 11Friday, February 12
St. Patrick's Day, Wednesday, March 17Monday, March 8Friday, March 12Monday, March 15Tuesday, March 16
Easter, Sunday, April 4Monday, March 29Tuesday, March 30Wednesday, March 31Thursday, April 1Friday, April 2
Admin. Assist. Day, Wednesday, April 21Monday, April 12Friday, April 16Monday, April 19Tuesday, April 20
Mother's Day, Sunday, May 9Monday, May 3Tuesday, May 4Wednesday, May 5Thursday, May 6Friday, May 7
Memorial Day, Monday, May 31Wednesday, May 19Tuesday, May 25Wednesday, May 26Thursday, May 27Friday, May 28
Father's Day, Sunday, June 20Monday, June 14Tuesday, June 15Wednesday, June 16Thursday, June 17Friday, June 18
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