Harry & David

You and those who receive your gifts must be delighted, or we'll make it right with either an appropriate replacement or refund. Always.

Holiday Order Cut-Off Dates

To arrive by Nov. 23

Thanksgiving

Standard Shipping Nov 16
3-Day Express Nov 17
2-Day Express Nov 20
Overnight Express Nov 21
Overnight Sat. Delivery Not Available

To arrive by Dec. 12

Hanukkah Eve

Standard Shipping Dec 6
3-Day Express Dec 7
2-Day Express Dec 8
Overnight Express Dec 11
Overnight Sat. Delivery Not Available

To arrive by Dec. 25

Christmas

Standard Shipping Dec 18
3-Day Express Dec 19
2-Day Express Dec 20
Overnight Express Dec 21
Overnight Sat. Delivery Dec 22

To arrive by Jan. 1

New Years Day

Standard Shipping Dec 25
3-Day Express Dec 26
2-Day Express Dec 27
Overnight Express Dec 28
Overnight Sat. Delivery Dec 29

Frequently Asked Questions

Search Results for

Frequently Asked Questions by category

General

Website Orders
You can use the “Search” box located in the upper right corner. If you would like to see all our gifts, choose any of the gift category links above.

Mail Orders
Harry and David
P.O. Box 712
Medford, OR 97501-0712

Click here to download a printable version of our order form.

Telephone Orders
1-877-322-1200

Fax Orders
1-800-648-6640

TTD
1-800-348-3222

Windows Users:
Our site works best with Internet Explorer 8.x or above, or Firefox 32.x or above, or Chrome 32.x or above. Some features may not work properly if you are using a different browser, and checkout will not be possible.

Macintosh Users:
If you are using Mac OS X 10.8 or above, you may use Apple’s Safari browser. Otherwise, you may need to use a browser such as Firefox or Chrome to receive advertised discounts and complete your shopping.
You may download the latest compatible browsers by following the links below.

Cookies:
In order to use the harryanddavid.com Website, your Web browser must be set to accept cookies. To set your browser to accept cookies, look under “Preferences” or “Options” in your browser.

JavaScript:
In order to use the harryanddavid.com Website, your Web browser must be configured to use JavaScript. To set your browser to use JavaScript, look under “Preferences” or “Options” in your browser.

Pop-Up Windows:
Our site uses pop-up windows to enhance your shopping experience. Please turn off any software that disables such windows, so that you will be able to shop.

Account

Sign in and go to "Your Account". Select "My Email Preferences" from the list on the left

Yes. Harry and David maintains PCI compliance to incorporate today's highest safety standards during every payment transaction. Whether shopping online or at a Harry and David store, you can shop in confidence knowing we have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you.

The security symbols on our site help identify our security.

During checkout, you will know you're on a secured page when the URL begins with HTTPS. The "s" stands for "secure" For example: https://www.harryanddavid.com. For more information, read our Privacy Policy.

Gift List

Yes. Click the trash can/remove button to the right of the recipient's name.

You can change a recipient's address by clicking the "Edit address" button under the recipient's information.

Shipping

Orders are timed to arrive-by the date you specify. Most items ship immediately. However, fruit is always picked at its peak and shipped as soon as it is harvested. Keep in mind that unseasonable weather sometimes affects harvest. When this happens, fruit shipments may be delayed. Our Harvest Report has more information on harvest schedules and shipments.

Express delivery charges are in addition to the Standard Shipping charge. The Standard Shipping charge covers the costs incurred from processing and packaging the order. The Express charges are what we must pay our carrier to deliver the package via Express. To view our Shipping and Processing terms

Gifts that ship via standard delivery will typically arrive within 7 business days. To specify delivery on an exact day, from the "Delivery & Gift message" page, click CHANGE DATE to access the calendar. In the upper right section it asks "Need it on an exact day?" Check the box. Additional express charges will be applicable.

To notify us of an address change, call Customer Service at 1-877-322-1200. Or email us at service@harryanddavid.com. Be sure to include your old address as well as your new address.

Yes, you may specify a P.O. Box for the destination of your package. However, we recommend shipping to a street address to ensure that your gift arrives in perfect condition.

Most of our nonperishable gifts can be delivered to A.P.O./F.P.O. and International addresses, through U.S. Postal Service Priority Mail/Military Postal. Most of our gifts can be delivered to Canada, through FedEx Express services.

Learn more...

For shipping to these destinations, allow 3 additional days for standard shipping and one additional day for express shipping. View Shipping & Processing charges.

Products

Ripening instructions are included in each package that contains fruit. If you have further questions, don’t hesitate to contact us.

Harry & David Operations, Inc. is in compliance with the Food Allergen Labeling and Consumer Protection Act of 2004 (Title II of Public Law 108-282) as of January 1, 2006. Harry & David is 100% compliant with the new Act as currently defined.

We have contacted our ingredient suppliers to insure that all ingredients are declared on the label. Therefore, to the best of our knowledge, our labels list all ingredients. For those with peanut allergies, we also include a disclaimer stating "May contain trace amounts of other nuts or allergens not listed in the ingredients". Also, since Gluten and other allergens are found in wheat and some other grain products, we encourage you to read the ingredient information carefully and determine if the product is appropriate for your consumption. If you cannot locate an ingredient label on the product you received, contact us with the product name or item number and we will gladly research the information for you.

A colorful Gift Announcement Card is sent in December for HoneyBells gifts ordered in November and December. The announcement lists your name as the generous sender - announcing the arrival of their HoneyBell gift in January.

Billing

We are obligated by law to collect sales tax for orders sent to states where we maintain a substantial business presence. Click here for more information about applicable taxes.

When you create your online account, the address you enter into the address form is your Billing Address. If you need a Shipping Address for yourself that is different from your Billing Address, you will need to create a new entry in your Address Book.

There are two easy ways to create a new entry in your address book:

  1. When selecting the recipient of item you wish to purchase, select 'Add New Name' in the dropdown and enter your shipping address.
  2. Login to your account, and add a new address through your Address Book.

You can change your billing address a couple ways. First, during secure checkout, you can edit your billing address on the payment page. The second way is to log in and click "Your Account" where you will see the billing address section.

Discounts