Harry & David was founded in Medford and to this day is headquartered here as Southern Oregon's largest employer. The extensive 55 acre campus is comprised of numerous buildings, each housing some aspect of the vertically integrated operations which are the strength and tradition of Harry & David's companies.
The most visible landmark is the 1937 art deco packing house, a local attraction prominently located along the main highway. The campus consists of administrative offices, an information technology building, packing houses, storage facilities, a candy kitchen and bakery complex, an employment and education center, customer service call center, marketing offices, an in-house advertising agency and much more. Additionally there are 2,700 acres of orchards located around the Rogue Valley. Here, the normal workforce of 1,700 swells to over 6,700 at the peak of the holiday season, with as many as 100,000 calls received in a single day.
Harry & David's Hopewell campus is located in central Ohio, about 30 miles east of Columbus. Construction began at this 52 acre, partially wooded site in August 1996, and was completed in September 1997, just in time for the new center to assume its role in the heavy holiday season. Hopewell provides a 450 seat customer service call center as well as a 275,000 square foot distribution center for mail order and Harry and David retail stores. The facility has greatly improved service to customers in the Eastern United States. The entire complex, which also includes offices, employee amenities, and gift assembly areas, is fully expandable and currently can accommodate over 3,000 employees.
We are pleased to announce the re-opening of the Eugene, Oregon Call Center for the upcoming season. As many of you know, the Eugene Call Center has a long and successful history as a seasonal Harry & David Contact Center (seasonal call center). The center will be located at the same location, 180 West 8th Avenue (formerly 227 West Broadway) in Eugene. The location is only a block away from the Lane Transit District central hub, making it ideal for those who use Eugene’s wonderful public transportation network.
The Harry and David Stores Division is opening new stores all across the country. Find a store near you with our Harry and David Store Locator.